‘Take your sob story somewhere else': Woman arrives at hotel to check into $1200 room with only $350 in her wallet

Advertisement
  • 01
    Choosing Beggar books a hotel room she can't afford I had a mom come to check in and she leaned in close and told me they can't afford the room they booked, which was an upgraded room for $600/night. I downgraded her to a standard room and told her the new, lower price. She informed me they couldn't afford that either.
  • 02
    Choosing Beggar books a hotel room she can't afford Short This was a few years ago when I worked at a rather expensive resort, the kind with an indoor waterpark.
  • 03
    During the summer, our hotel rates were not cheap as we were sold out nearly every day. A standard room went for at least $400 a night. I had a mom come to check in and she leaned in close and told me they can't afford the room they booked, which was an upgraded room for
  • 04
    $600/night. I downgraded her to a standard room and told her the new, lower price. She informed me they couldn't afford that either. How much did she have to spend, you may ask? $350 TOTAL for two nights. She asked if she could pay us later,
  • 05
    which of course I said no, payment is due at check in. She said she was going to run to her car real quick and would be right back. I patiently awaited for her to return, thinking she was grabbing a second credit card. After a few minutes went by, I decided to stop
  • 06
    waiting and continued to check more guests in. About five hours later, I completely forgot about this interaction, and she came back in. She told me she called every family member she could think
  • 07
    of to see if they would wire her the money, and they all said no (something tells me they have all said yes in the past and never got paid back). She continued to have a sob story on "how they drove three hours just for her poor kids to be disappointed.” My
  • 08
    manager gave her a $50 discount so she could afford one night because the people that ran that place were a bunch of spineless pushovers. They ended up getting a cheap motel that night and checked in bright and
  • 09
    early the next day. It absolutely baffles me how people think hotel rates are that flexible? Like ma'am we are a business, we are here to make money, we're not a charity.
  • 10
    pakrat1967 4 days ago It's the same mentality that makes others vow never to stay at so and so hotel ever again when they don't get their way. Cuz they think that only their business matters.
  • 11
    Like if they don't stay there then the hotel will go bankrupt. Obviously this isn't reality, but they think it is. Reply Share 53
  • 12
    Narratron 4 days ago EVERY time I am nice to somebod... First thing I teach our staff when I have the opportunity to train them: it's not our job to solve the world's problems. 45 Reply Share
  • 13
    casuallyreddit OP 3 days ago This! Trust me, I've been there. I ate the rice and beans diet for a full year and lived in a dump; I was just thankful to have a roof over my head at one point. But never once did I ask anyone for money and I surely wouldn't be trying to afford a vacation out of my
  • 14
    means. I get it's heartbreaking to see your kids ask for something you can't give them, but if your kid asks you for a Porsche, are you going to ask for donations for that? 22 ↓ Reply Share
  • 15
    Newbosterone · 4 days ago How do people think hotel rates are flexible? Because we've trained them that they are! Not only are the variable from day to day and month to month, we've got a discount for everyone!
  • 16
    They're not that flexible, but we brought this on ourselves. (The royal We, since neither of us has any input into the business model). 53 Reply Share
  • 17
    adventurer907505307 · 4 days ago I run a small (one unit) bed and breakfast. We have a private out door area with a private hot tub and other amenities not usually available in our area. We also are located in a high cost area with a high tat tax.
  • 18
    We had someone book one discounted night. A couple of hours before check-in we get a message saying "hay i thought this reservation was for two nights and why is it so expensive." The next night was booked already so we couldn't extend his stay so we offered him a full
  • 19
    refund (i was getting this guy is going to be a pain vibes and didn't want to deal with it.) But he honestly thought that I would discount an already discounted day and extend his stay. What is funny to me was he ended up staying because he couldn't find anything else on short notice. Also it not my problem he didn't read his contract with the OTA. He gave
  • 20
    us a 4 star on value. Im just thinking good luck finding a comparable stay in this area at a lower price because we set our prices at the lower end of our competitors. Some people seem to think that the customer "is always right" but we are in
  • 21
    the business of making money and no we can't give you a %50 discount because you can't afford a luxury. I relate a lot to you op. 24 Reply Share

Tags

Scroll Down For The Next Article